Based in northern New Jersey, Stephen "Steve" Sangree holds the title of senior territory manager for Priority1, a shipping-solutions company dedicated to exceeding customer expectations. As part of his responsibilities, Stephen Sangree stays up-to-date with the company's latest technological advancements to better serve his customers.
Among Priority1's recent innovations is its adoption of HubTran, software that applies automation to common back-office tasks. At the time when the new resource was announced, Priority1 was experiencing an average annual growth rate of 37 percent, and sought to increase the speed of its operations. Among the immediate improvements were reducing its days sales outstanding (DSO) by four days.
Through HubTran, Priority1 no longer has to invest as much time reviewing each carrier's website to obtain PODs and BOLs and documenting the results. Instead, Priority1 now uses batch processing to automatically invoice customers according to their unique backup requirements, such as sending an e-mail with comprehensive backup documents or a single link to their details. Priority1 regularly reviews its operations to identify the best and latest technology to improve its services for its customers.
